Privacy Policy


HOPPUP, Inc. (“HOPPUP”), Internet website (the “Website”) is committed towards protecting the privacy of its visitors and users as we aim for the Website to be a safe and enjoyable environment for you. Hereby, we inform you the following: 


You may browse the Website and access the product catalog without the need to reveal personal information. Notwithstanding the foregoing, in order to have access to certain services, you must sign up using the online registration process, in which you will need to provide ID and contact information. In case you choose to sign up with us and provide such personal information, you are agreeing to the transfer and deposit of such information in our servers.

The main purpose of collecting personal information is to be able to: Personalize, measure and improve our services, content, and for marketing purposes, and To inform you of news regarding administrative matters, new products or to offer services, and other relevant communications regarding the use of our Website, as well as to carry out targeted marketing activities and hold sales based on your preferences.


By signing up, we are authorized to collect and deposit the following personal information:

Full name.


Likewise, any other information regarding your interaction with our Website, services, content and ads, including computer or connection information, statistics on website visits, traffic to and from other websites, IP address and information provided in the system, will be collected and stored.

HOPPUP does not collect nor treat sensitive data.

In case you want to cease authorizing the handling of your personal data for purposes of quality measurement, marketing and advertising, simply exercise the Opt-out option, as described below.

In HOPPUP we do not sell or lease your personal information to third parties for purposes of marketing without your express consent. HOPPUP may share statistical information of the users to describe our services to actual or potential clients or partners, advertisers or other third parties, but such data shall not provide any specific information that may identify a user.

We use “cookies” (which are small files deposited in your hard drive) on certain webpages in order to help analyze traffic on our Website, personalize services, content and ads; measure our advertisement efficiency and promote trust and security. Some important things you should know about cookies are:

We offer certain features which are only available when cookies are used.

We use cookies in order to identify you and keep you registered on the Website;

Almost all cookies are “temporary files”, in the understanding that they are automatically erased from the hard drive when you sign out, and

You may, at any time, decline the use of our cookies when such is allowed by your browser but, by doing it, you will interfere with the use of some of our services.]


You are entitled to know which personal data we have of you, for which purposes it is used and the conditions of use (Access). Likewise, you are entitled to request a modification of your personal data in case it is outdated, inaccurate or incomplete (Rectification); for us to eliminate it from our records or databases when you consider it is not being handled adequately (Cancellation); and oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

For the exercise of any of the ARCO rights, you must submit the corresponding application through the following means:


With regard to procedure and requirements for the exercise of your ARCO rights, please be informed of the following:

a) Through what means can you prove your identity as holder and, in its case, your attorney-in-fact, as well as the capacity of such?

By means of the following e-mail:

b) Which information and/or data shall be contained in the application?

Official ID (individuals)

Power of attorney (companies)

c) In how many days will your request be answered?

In 20 business days from the date in which HOPPUP receives the application in order to inform if it proceeds; this term may be extended only once for an equal term and, in case the application proceeds, the person responsible shall have a term of 15 business days to grant you access to the personal data, carry out its modification, the necessary actions for its cancellation or terminate its use. This term may be extended only once for an equal period.

d) By which means will you be informed of the answer to your application?

Via e-mail:

e) By which means may personal data requested, if applicable, be reproduced?

Your personal data may be reproduced by means of a copy; we can scan it and go send it to your email if required.

f) The following method is provided in order to facilitate the exercise of your ARCO rights:

The following e-mail is provided: in order to facilitate the exercise of your ARCO rights.

g) For more information on the process, we provide the following:


Telephone number: 9354256077


This privacy notice may undergo modifications, changes or updates arising from new legal requirements, our own needs for products or services provided, our privacy practices, changes in our business model, or otherwise.

We agree to keep you informed on changes or updates to this privacy notice by means of our Website.